These baristas learned the hard way that employers sometimes grant recognition but stonewall workers at the bargaining table — even on changes that would help the business.
Marianne Garneau spoke to workers in over a dozen grocery cooperatives across the U.S. and Canada to produce this report on coops’ exploitation of workers and history of union-busting.
CallUs (not the real business name) is a call center in the Midwest with roughly 750 employees. We spoke to three workers who have been part of an organizing effort there at various times. PART 1: INTERVIEW WITH ADAM AND TANYA (2012-2016) Tell me about
Gaby recounts the story of an organizing campaign at a café in Montréal, where baristas successfully negotiated a raise and benefits. Workers initially avoided identifying as a union, and framed themselves as trying to improve how the café was run, but eventually found they had